We use both naturally mined diamonds and lab grown diamonds in our jewelry. Each type of diamond has its unique pros and cons, and we clearly state which type of diamonds are used in which piece in the product description. However, rest assured, all of our diamonds are real diamonds regardless of the source.
We choose the diamond that best suits the piece to make each design look as unique as possible. We purposely choose natural diamonds for our unique salt and pepper pavés to allow the natural imperfections of genuine diamonds to stand out. For pieces with only a single large stone, we choose lab grown diamonds for their superior size and clarity.
Grading diamonds is an expensive process so given our price point, we do not grade our diamonds but our stones can range from the I1 natural diamonds featured in our salt and pepper micro-pavés to our VS1 lab grown diamond solitaries that are virtually flawless to the naked eye.
Our goal is to keep you happy. If you’re unsatisfied with your purchase for any reason, we offer a 30-day window free returns from the day of receipt on all purchases in original condition, undamaged, with no visible signs of wear. Although we offer free returns, shipping fees on original order are not refundable.
To process your return please email email@example.com with your email and order number within 30 days of purchase. Select the items you’d like to return. We will then send you a pre-paid shipping label via email within 48 business hours for customers within the US. Send the piece back when you can. Please allow 14 business days upon receipt of items for your credit to be processed. Refunds will be issued by original method of payment only.
International customers are responsible for return shipping costs.
**In order to be eligible for a return, items must be in their original condition, undamaged, with no visible signs of wear. Original tags (if any) must be attached and the item must include the invoice and original packaging. Curio reserves the right to final approval on all items.
For defective/damaged items, please email firstname.lastname@example.org. Kindly include a clear image of the defect/damage, order number, and name your order is under within 7 days of receiving the item. Upon receipt, our team will respond to your email request within 3-5 business days.
* Please note: Curio reserves the right to final approval on all returns.
Contact our Customer Care team via at email@example.com with your order number and name the order is under. Refund can only be given to original payment method. Store credit via discount code can also be issued.
*Store credit is issued via discount code and must be used on only one order and cannot be broken up over a period of time.
Please note: Curio reserves the right to final approval on all returns.
We offer free USPS First Class Shipping on orders $80 or more. Free shipping is available for customers that sign up for our newsletter. All orders will be shipped via USPS First Class Package unless another shipping method is chosen during checkout. For expedited shipping, please see the options outlined during checkout.
International shipping is also available. Please see the shipping options at checkout. Please note that the buyer is responsible for any duties or fees applicable to your country.